
WPT Resources – People – Part 2
In my ‘WPT Resources’ series I’ll be talking about the key resources for a modern Workplace Tech or IT team. We’ll look at People, Technology, Time, and Money, and the interplay between them. This article will look at the types of people that you need to create a successful team, albeit in a tongue in cheek manner…
As an avid RPG player (yes I know, what a cliché I am!), I thought the best way to categorise people is in faux Dungeons & Dragons classes and subclasses…
Managers
The noble leaders guiding their troops through the ever-changing landscapes of tech.
- Visionary (Strategist Subclass): These managers wield the power of foresight, constantly scouting ahead for new opportunities and innovative ideas to lead their organization to victory. They inspire their team with grand visions of digital transformation.
- Taskmaster (Battlemaster Subclass): With an iron grip on efficiency, the Taskmasters are the disciplined commanders who meticulously plan and execute operational strategies. Their troops march in perfect unison, hitting every deadline and metric with precision.
- People Person (Courtier Subclass): Skilled in the art of diplomacy, the People Persons foster harmony and camaraderie within their ranks. They excel at conflict resolution, keeping morale high, and retaining their most valuable assets – their team.
Engineers
The spellcasters and crafters who wield the arcane powers of technology.
- Code Wizard (Evoker Subclass): These engineers are the supreme sorcerers of the digital age, weaving intricate spells of code with unparalleled mastery. Their fingers dance across keyboards, summoning elegant solutions to even the most complex incantations.
- Problem Solver (Diviner Subclass): Analytical and perceptive, the Problem Solvers possess the ability to peer into the depths of technical conundrums. They methodically dissect issues, unravelling the mysteries layer by layer until they unveil the perfect solution.
- Tinkerer (Artificer Subclass): With an insatiable curiosity and a knack for crafting, the Tinkerers are never satisfied with off-the-shelf solutions. They meticulously disassemble, modify, and reassemble technology, pushing boundaries and creating unique prototypes.
- Configuration Artisan (Diviner Subclass): With an eye for detail and a mastery of intricate system configurations, these artisans craft finely-tuned digital environments tailored to the unique needs of each user or department. Their deft touch ensures that every setting, preference, and customization aligns perfectly, optimizing productivity and user satisfaction.
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Supports
The stalwart defenders who guard the digital realm against chaos and disruption.
- Friendly Face (Bard Subclass): These charismatic support professionals are the storytellers and entertainers of the IT world. With their gift of gab and ability to simplify complex concepts, they provide a delightful user experience while resolving technical woes.
- Desktop Guardian (Warden Subclass): These sentries stand ever-vigilant over the digital workstations that serve as the primary gateways to the realm for its inhabitants. Tasked with fortifying and maintaining the integrity of these crucial access points, Desktop Guardians are the first line of defence against the myriad threats that seek to compromise the end-user experience.
- Firefighter (Barbarian Subclass): When systems are under siege and critical issues arise, the Firefighters charge into battle with reckless abandon. Fuelled by adrenaline and an unquenchable thirst for problem-solving, they fearlessly quell the flames of disruption.
- Knowledge Keeper (Lore Master Subclass): With minds as vast as the digital archives they safeguard, the Knowledge Keepers are the sages and historians of the IT realm. Their wealth of experience and mastery of obscure trivia make them invaluable resources in times of need.
- Printer Whisperer (Enchanter Subclass): In a realm where even the most advanced technology can be vexed by the arcane forces governing printer functionality, the Printer Whisperers wield unique abilities. Through mystical incantations and ritualistic toner sacrifices, these enchanters can coax even the most stubborn printing devices to yield their sought-after hard copies.
- Field Technician (Ranger Subclass): Venturing beyond the digital citadels, these hardy technicians brave the treacherous expanses of the physical world, traversing great distances to tend to remote outposts and distant user enclaves. Armed with their trusty toolkits and diagnostic prowess, they bring the blessings of technology to even the most far-flung corners of the realm.
Cybersecurity
The guardians who fortify the digital borders against malicious threats.
- White Hat Defender (Paladin Subclass): These stalwart protectors are unwavering in their pursuit of digital justice, relentlessly hunting down those who would bring harm to the realm’s systems and data.
- Ethical Hacker (Rogue Subclass): With a deep knowledge of both defensive and offensive tactics, Ethical Hackers are masters of infiltration, utilizing their skills to expose vulnerabilities before malicious forces can exploit them.
- Cryptomancer (Abjurer Subclass): Wielding the arcane arts of encryption and obfuscation, Cryptomancers erect impenetrable wards and sigils, safeguarding the realm’s most sensitive information from prying eyes.
Project Managers
The strategic commanders who orchestrate the forces of development and implementation.
- Scrum Master (Battle Master Subclass): Skilled in the art of agile warfare, Scrum Masters lead their troops through iterative campaigns, adapting strategies on the fly and removing obstacles to ensure a continuous flow of progress.
- Waterfall Commander (Conquering Subclass): These traditional commanders prefer a more rigid, structured approach to conquering objectives. They meticulously plan each phase of a campaign, ensuring their forces advance in a disciplined, sequential manner.
- Resource Strategist (Strategist Subclass): With a keen eye for logistics and resource management, these strategists deftly manoeuvre their troops, allocating resources where needed and minimizing wasteful expenditure to maximize efficiency.
Whether you’re a wizard slinging code or a commander rallying your troops, every IT professional brings unique strengths to the never-ending quest of taming technology. Let me know your class and subclass in the comments! If you don’t see yourself on there, make one up!
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